Forms are a great way for your customers to contact you, give you feedback, and let you know which products and services they are interested in learning more about. Let your customers know they have been heard and assure them their efforts to reach out are not being lost in cyber space by setting up an auto-responder to your forms. With realContent’s Form Builder you can craft a customized message, which will be emailed to your customers to let them know their form was received.

1. To begin, hover over the region with your Form Builder module. Click on the pencil icon to open the Form Builder module.
2. In the upper left corner (below the address bar of your browser) there are two buttons, “Form Processing” and “Form Results.” Click on Form Processing.
3. The Form Processing screen will appear. In the right column you will find everything you need to setup an auto-responder email.

   ?

4. Begin by checking the box Send Auto-responder Email; this will prompt your auto-response fields. The fields are as follows:

   Subject: In this field, you can write a customized subject heading for the Notification Email.

   Reply-to Email: In this field, you can specify a Reply-to email address that allows the Auto-Responder Email recipient the opportunity to connect with a specified email account.

   Include in Email: These check boxes determine which parts of the form is sent in the Notification Email.

   Form Responses: Checking this box will include the responses to the form questions in the email.

   Uploaded Files: Checking this box sill include all the uploaded files submitted in your online form.

   Additional Text: Checking this box will allow you to write an additional which will be included in the recipient’s email.

5. When you are finished, click Save and then Cancel.